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Shipping Policy

SHIP
Currently, We ship to the world.

DO NOT SHIP
We don’t ship – Hawaii, Alaska, Internationally, PO Boxes, APO, FPO or DPO address

SHIPPING METHOD
Free Shipping

BUSINESS DAYS & HOURS
Our Business days are (Monday – Friday)
Our Business hours are (8:00 am – 5:00 pm)

DELIVERY TIME: (Processing Time + Shipping Time)
Order processing time 1 – 3 business days
Order shipping time 4 – 7 business days

SHIPPING CONFERMATION
We will send you a confirmation email when your order will be shipped to you. If you didn’t find any mail, please check your junk or spam folder. If u still didn’t find any mail, please contact us so that we can assist to you.

ITEM NOT RECEIVED
If you don’t receive the product in the right time, Feel free to contact us at – [email protected]

ORDER TRACKING
When your package ships, you will receive an email with your tracking information. This will include a tracking ID as well as a link to track the location of your package. You can visit our – (https://petpez.com/order-tracking) to track your package.

CONTACT INFORMATION
Phone: Phone:
E-mail: [email protected]
Address: 2310 Main St, Unit 322, Houston, TX 77002,United States